Project-based Work
All one-time projects require a deposit before work can commence. Once paid, these fees are non-refundable. Each project has a detailed service agreement that must be signed by the client before work can start. This agreement details the refund policies for any uncompleted projects. Maintenance work that is billed for existing clients is non-refundable.

Web Site Hosting
Most customers pay quarterly, twice a year or annual for web site hosting. Once paid, these fees are non-refundable. Customers need to submit a request in writing to cancel their hosting account prior to their payment term renewal date.

Online Marketing and SEO Services
Due to the nature of these services, no refunds are given for consulting fees paid to Windhill Design.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 603-581-2675 or send us an email to